Utilizing Telematics and Predictive Maintenance to Increase Productivity
As remote monitoring and IOT becomes more prevalent and the capabilities they provide continue to expand, OEMs not utilizing these tools not only risk lagging further behind their competitors, but will also miss out on significant benefits, both monetary and time.
Remote Diagnostics & Proactive Mindsets
In a post-COVID-19 world, the ability to remotely communicate and perform tasks is essential, making the ability of engineers to remotely identify issues and either resolve them or advise on-site technicians even more important. Still, OEMs have always faced the challenge of dealing with machine issues in remote locations. By utilizing telematics, OEMs can see up to a 75% decrease in troubleshooting time. An off-site engineer can likely even identify a machine issue without even talking to a local technician simply by investigating within the online system dashboard (pictured above). Simple graphs capture real time machine data and CAN Bus drop offs to identify issue frequency and other similar machine issues.
Configurable User Dashboards & Alerts
Aside from just problem identification, resolution and notification can also be performed this way as well. If an issue is related to a machine program, you can make system changes and remotely push updates. Furthermore, different groups of people can be alerted of reports, data, and events via email or text to ensure all relevant parties are informed about machine issues and updates.
And as tools available in telematics systems increase, so does their usability. Users can simply configure their personal dashboard, making important data categories and tools readily accessible. Machines can be easily grouped and monitored based on their operating program, location, and other characteristics.
Positive Ripple Effects
These tools and features have benefits and effects on OEMs in almost every aspect. Not only can it, as previously stated, significantly improve efficiency, particularly for small and mid-sized OEMs, but can positively impact direct sales while simultaneously decreasing machine downtime. Custom alerts can be programmed for specific machine components and when they need replacement and creating an easy order process, based on time, duty cycle, etc., hopefully curbing issues before they arise.
Ultimately, OEMs who wish to compete with major industry players cannot afford to overlook the advantages and benefits of utilizing telematics and predictive maintenance. Its overall effect on productivity, efficiency, and ROI will only continue to increase as time goes on.
